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customer service  |  shipping & returns

   
 
 


In store purchases: When purchasing through the LeoAdventures store your CONUS ground shipping costs are based on the value of your order.

order value ground shipping
Up to $25
$8.00
$25.01-$50
$10.00
$50.01-100
$12.00
$100.01-$200
$15.00
$200.01 - $400.00
$18.00
$400.01 and up
$24.00

E-store purchases: If you purchase from an e-store, your shipping charges are itemized upon checkout by the e-store. You will be buying directly from the e-store and are subject to their terms. Pleaes check the LeoAdventures e-store page for any special rules that apply to LeoAdventures members.

Drop Ship: Your order will ship directly from the manufacturer or distributor.

Tracking: Some manufacturers provide tracking numbers, others do not. Please refer to shipping table below to see which brands provide tracking.

APO/FPO shipments: APO/FPO shipments are accommodated by many vendors but since they are sent by parcel post there is no way to track these shipments. If an item gets lost you have still paid for it. 1. There maybe an additional cost for shipment but you will be notified.

Overnight or 2nd Day Air: Express mail service is available for an additional charge but you will need to email sales@leoadventures.com first for a price..

AK, HI Shipments: For AK, HI - additional charges may be applied to the above shipping charges..

Agency Purchases: contact Leslie at leslie@leoadventures.com for all agency purchases.

If you purchased your item through the LeoAdventures store, please contact LeoAdventures first with any questions about your order.

We've summarized each of our brands' shipping and return policies for your convenience, but please be sure to check their policies as well.

Shipping and Returns Policies

Brand
shipping policies
 APO/
Tracking
Returns
Arcteryx

Ground Shipping within contiguous US - see shipping table above. UPS/FEDEX -SIGNATURE REQUIRED.

 Yes/No If returned within 30 days. All returns subject to a 15% restocking fee. You must email for an RA# first.
Blue Seventy

Ground Shipping within contiguous US - see shipping table above.

*LeoAdventures will ship to an APO/FPO address if needed. It will be shipped insured and charged to your card as an additional charge.

 *Yes/No If returned within 30 days and is in new condition. You must email for an RA# first. that If a suit is returned in poor condition it is subject to a $40 re-stocking fee.
BlackHawk! Sells through e-store.
Enter store for details.		 Check their policy. Check their policy.
Brooks Running Sells through e-store.
Enter store for details.		 Check their policy. Check their policy.
Big Foot Bags Sells through e-store.
Enter store for details.		 Check their policy. Check their policy.
Cascade Designs

Ground Shipping within contiguous US - see shipping table above.

Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Chaco Sells through e-store.
Enter store for details. 		Check their policy. Check their policy.
Dell Sells through e-store.
Enter store for details. 		Check their policy. Check their policy.
ExOfficio Sells through e-store.
Enter store for details.
Check their policy. Check their policy.
Flyfishing benefactors Ground Shipping within contiguous US - see shipping table above.
Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Gu

Ground Shipping within contiguous US - see shipping table above.

*LeoAdventures will ship to an APO/FPO address if needed. It will be shipped insured and charged to your card as an additional charge.

 Yes*/No No
Helenbac First Aid Ground Shipping within contiguous US - see shipping table above. Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Horny Toad Sells through e-store.
Enter store for details.
 Check their policy. Check their policy.
Ibex

Sells through e-store.
Enter store for details.

Check their policy. Check their policy.
Isis for Women

Sells through e-store.
Enter store for details.

Check their policy. Check e-store page for details.
Jetboil

Ground Shipping within contiguous US - see shipping table above.

Yes/No No
Kelty

Ground Shipping within contiguous US - see shipping table above.

Yes/No
If returned within 30 days and is in new condition. You must email for an RA# first.
M.H. Bertucci

Ground Shipping within contiguous US - see shipping table above.

Yes/No

If returned within 30 days and is in new condition. You must email for an RA# first.
Mountain Khakis

Sells through e-store.
Enter store for details.

Check their policy.

Check their policy.

Mountainsmith

Ground Shipping within contiguous US - see shipping table above.

No/Yes

No
MSR Ground Shipping within contiguous US - see shipping table above.
Yes/No
If returned within 30 days and is in new condition. You must email for an RA# first.
Nuun

Sells through e-store.
Enter store for details.

Check their policy.
Check their policy.
Overland Equipment Sells through e-store.
Enter store for details.
No/Yes Check their policy.
Platypus Ground Shipping within contiguous US - see shipping table above. Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
PROBAR Ground Shipping within contiguous US - see shipping table above. No/No No
Railriders Sells through e-store.
Enter store for details.

 Check their policy. Check their policy.
Royal Robbins Sells through e-store.
Enter store for details.

 Check their policy. Check their policy.
Rudy Project Sells through e-store.
Enter store for details.

 Check their policy. Check their policy.
RuffWear

Sells through e-store.
Enter store for details.

 Check their policy. Check their policy.
SealLine Ground Shipping within contiguous US - see shipping table above. Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Sherpani Alpina Sells through e-store.
Enter store for details.
 Check their policy. No
SOG Specialty Knives Sells through e-store.
Enter store for details.
 Check their policy. No
Suunto Ground Shipping within contiguous US - see shipping table above. Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Therm-A-Rest Ground Shipping within contiguous US - see shipping table above.
Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Tracks Ground Shipping within contiguous US - see shipping table above. Yes/No If returned within 30 days and is in new condition. You must email for an RA# first.
Working Advantage Orders under $150 ships USPS to your home address. Orders $150 or greater ships UPS ground. ALL Theater and Event tickets are sent via UPS. Check their policy. Check their policy.
Zeal Optics Sells through e-store.
Enter store for details.
 Check their policy. Check their policy.
Zamberlan Sells through e-store.
Enter store for details.
 Check their policy. Check their policy.

 
 



 
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